PRIVACY POLICY
INTRODUCTION
This privacy policy sets out how Over The Scottish Hill uses and protects any information that you give us when using this website or engaging us with any of our services. We are committed to ensuring that your privacy is protected. If we ask you to provide any information, it will only be used in accordance with this privacy statement.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting and using this website you are accepting and consenting to the practices described in our Privacy Policy
DATA PROTECTION
All information passed to Over The Scottish Hill by you will be treated as confidential, however, as part of our safety management system, it is important that your booking form is passed onto a designated person or persons representing Over The Scottish Hill so that in the event of an emergency, a line of communication may be established to you/and or your emergency contact. This information will not be passed onto any third parties, except if necessary, to the emergency services.
WHAT PERSONAL DATA DO WE COLLECT?
Contact via email or telephone. If you contact us by email, we will have a record of your email address and the contents. If contact is by telephone, we may take a note of your name and any other details that might be relevant to the call. If you engage us for the services we provide; Group Walks/Course or Bespoke Guiding, we will ask you to complete a booking form which includes personal contact information. We will also ask you to complete a Medical declaration form which will include medical details and emergency contact details. This may be held in electronic and/or paper format. This will also request next of kin details should we need to contact them in an emergency. You must inform us if you wish this information to be permanently deleted after your booking has ended.
SHARING OF INFORMATION
Over The Scottish Hill does not collect personal information for sale to third parties for marketing purposes.
PAYMENTS
If you engage us for the services we provide; Group Walks/Courses or Bespoke Guiding, we will send you an invoice by email with your name and address and our bank/payment details. We accept payment by Bank Transfer (BACS). No further payment information or bank details are held by us.
COOKIES AND SQUARESPACE ANALYTICS
We use a minimal number of cookies. Upon your first visit to the website you will see a pop-up requesting your permission to accept cookies. If you agree, the cookie file is added and the cookie helps analyse web traffic. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all areas of the website. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.
SUBJECT ACCESS REQUESTS (SAR)
Data protection legislation gives you the right to access information held about you. You can find out what information Over The Scottish Hill holds about you by makinga ‘Subject Access Request’. If you decide to email us, it would be helpful if you could use the term ‘Subject Access Request’ in the subject line of the email. Your request should include evidence of your identity (e.g. copy of driving licence, passport, birth certificate) If specific information is required, it would be best to state this in your SAR.
On receipt of the SAR, we will respond as quickly as possible and, if not included with the request, we may ask for more information to enable us to reasonably check the identity of the person making the SAR. Once the identity has been confirmed, we will then fulfil the SAR within 30 days
YOUR RIGHTS
You have the following rights:
Automated decision making. We do not currently use any newsletters or similar. Should we do so in the future, you will be able to opt out of those at any time.
Right of Access - You have a right to request access to the personal data we hold on file for you. You can also obtain information on how it is processed.
Right of Rectification - You may have a right to ask for your personal data to be corrected or completed.
Right of Portability - You have the right to copy, move or transfer your data to another organisation.
Right to be Forgotten - You have the right to ask us to delete your information. If we need your medical information for your upcoming walk, we have a legal duty to retain your information so we may not be able to comply with your request.
Right to Object - You have the right to object to certain types of processing of your personal data; i.e. the use of direct marketing.
Right to the Restriction of Processing - You have the right to restrict the processing of your personal data.
Please contact Debbie Parker on or via overthescottishhill@gmail.com if you would like to exercise any of the above
If you wish, you also have the right to lodge a complaint directly with the Information Commissioner (ico.org.uk)
Their contact number is 0303 123 113
LINKS TO OTHER WEBSITES
We have included links on this website so you can visit other relevant websites. Other sites are not governed by this privacy statement, therefore, we cannot be responsible for any protection and privacy of information you provide on another site.
SECURITY
We have put in place suitable procedures to safeguard and secure the information we collect about you
CHANGES TO OUR PRIVACY POLICY
Any changes we make in the future to our Privacy Policy in the future will be posted on this page. Please re-visit our site to see any updates or changes to our Privacy Policy. We do not guarantee that our site, or any content on it, will be free from errors or omissions.